Plans & pricing

Our care is unique and personalised. Generally, when women start HRT or change their dose, progress needs to be monitored every three months. It can take some time to find the right doses of treatments, and the right combination of medication for your exact needs. Our all-in-one plans offer follow-up appointments every 3 months to ensure that you get onto the right treatment plan as soon as possible.

We include 4 appointments in our plans which are generally used every three months. Our plans are flexible, and if you need to see someone sooner or reduce your costs with fewer appointments, you can do that with the help of your care co-ordinator.

Your prescription will be issued after your initial appointment. Our all-in-one plans cover up to £90 of your prescription, renewed after each appointment every 3 months. For the majority of patients, this will cover their prescriptions entirely and there will be no additional costs. We ship the medication within 24 hours.

You will receive a confirmation email from us with a tracking code for the shipment - which is sent Royal Mail 24. If you have been prescribed more than £90 worth of medication, you will be emailed within 24 hours of your appointment regarding the extra costs. You can choose to pay the extra, or only get part of your prescription with us. Once any additional payment has been settled, your medications will be shipped within 24 hours.

If you do not want your prescription through us, you can let your care co-ordinator know after your initial appointment. We will then adjust the monthly cost down to £69 per month.

If you would like to cancel your plan within 24 hours of making the booking, fees are fully refundable. For cancellation of your appointment up until 48 business hours of your appointment time, you will be refunded fully less a £25 admin fee.

If you cancel your appointment within 48 business hours, fees are non-refundable. We will charge you the initial £89 fee but we will not charge you monthly. If you do not show up to your appointment, then we will charge you for the first 3 months of your plan at £89 per month. This is because we have incurred the full cost of the doctor's time, as if the appointment had happened.

Have a supportive chat with our menopause mentor Jane. She is a patient expert, who has been leading social media communities and supporting women with menopause for over 10 years. Jane's sessions provide a safe space for you to share, feel heard, and supported by someone who has been there. You can book in anytime you need additional support between your medical appointments.

Our doctors are true experts in menopause and can see anyone - no matter how complex the case. In addition, if you are looking to start testosterone, we would suggest you book in to see a doctor.

Our menopause nurses are a more affordable option for women between the ages of 40-59, without a complex medical history.

If you have, or think you have, any of the following conditions we would suggest booking in with a doctor for your first appointment rather than a nurse.

• A personal history of cancer
• A family history Cancer (where multiple family members who are blood related to you have had cancer, particularly at a young age)
• PCOS (suspected or diagnosed)
• Severe PMS or PMDD
• Insomnia
• Endometriosis
• Fibroids
• Ovary removal or hysterectomy
• Thyroid issues
• ADHD
• Histamine sensitivity
• Clotting disorders

Learn more about our specialist options here